Still having issues with new update method

View previous topic View next topic Go down

Still having issues with new update method

Post by dwise23 on Mon Nov 06, 2017 10:23 am

Good morning all...I tried doing the latest update that was put out last night however I’m still having an issue getting the syncovery ini file. Chris personally helped me do the last update but we did not retrieve the ini file the new way. The ini was downloaded to my computer and put in the appropriate file. Chris was certain it was my routers firewall that prevented me from receiveing the file. For this last update..I made sure my coputer’s router was set to allow traffic from ALL applications, however I still received the pop up window telling there was an issue retrieving the file, to retry or do it manually. I did download the 7z file Chris posted on the FB but have yet to try it - had to go to work. Will this file allow me to update...even though my drives were up to date prior to this release?

Thanks,
Dwise

dwise23

Posts : 22
Bonus Coins : 34
Hi Scores : 0
Join date : 2017-09-12

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Mon Nov 06, 2017 1:26 pm

Before I came to work, I too tried the update. Mine has been able to update since before we ever released the copilot to the masses. This time however, I got the same error. I am thinking either the servers are down or the file was put in the wrong place. Chris is asleep now so we are waiting to try to figure out the issue.

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by PhatArcade on Mon Nov 06, 2017 1:49 pm

I'm getting the same too. I get stuck in the Syncovery-Update Installer when it's trying to confirm it downloaded the right Syncovery.ini file. Error reads "The SyncoveryFile Download had an error. Please re-run this process and if it happens again you may need to manually put your INI file in the Syncovery Directory" I've tried doing the co-pilot on a couple different pc's, turned off all firewall in Windows and on your router.....no dice!

PhatArcade

Location : Canada
Posts : 4
Bonus Coins : 4
Hi Scores : 0
Join date : 2017-09-11

Back to top Go down

Re: Still having issues with new update method

Post by mxstar1 on Mon Nov 06, 2017 2:02 pm

Same here, telling me to manually install the INI file. tried a few times. firewall and antivirus turned off. I havent updated in 4 or more months, so i used the special syncovery profile, and that seemed to work just fine. Downloaded about 1.8GB's of stuff. But stuck on the Update.
avatar
mxstar1

Posts : 3
Bonus Coins : 5
Hi Scores : 0
Join date : 2017-09-11

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Mon Nov 06, 2017 5:39 pm

Mine worked fine when I got home. Make sure to right click to run as admin and firewall off.

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Mon Nov 06, 2017 8:04 pm

Out of curiosity, are you guys using the default drive setup or a special one?

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by PhatArcade on Mon Nov 06, 2017 11:33 pm

I'm using the default drive: 8TB on D:, and 8TB+ on N:

PhatArcade

Location : Canada
Posts : 4
Bonus Coins : 4
Hi Scores : 0
Join date : 2017-09-11

Back to top Go down

Re: Still having issues with new update method

Post by dwise23 on Tue Nov 07, 2017 8:00 am

I’m using default D and N as well.


dwise23

Posts : 22
Bonus Coins : 34
Hi Scores : 0
Join date : 2017-09-12

Back to top Go down

Re: Still having issues with new update method

Post by PhatArcade on Tue Nov 07, 2017 1:25 pm

Good news! I tried Chris' new files he just sent out today (Nov.7th) that helped out his other two people get onto Syncovery and get the update.....and it is working 100% Thanks Chris! Once again....you and admin team are fantastical!

PhatArcade

Location : Canada
Posts : 4
Bonus Coins : 4
Hi Scores : 0
Join date : 2017-09-11

Back to top Go down

Re: Still having issues with new update method

Post by dwise23 on Tue Nov 07, 2017 7:48 pm

Wish I could say I had the same luck. I’m still getting the error. Unfortunately playing with my router settings are a little over my head. I can fully disable my windows firewall but something with my router must be holding it up. Any suggestions?

Dwise

dwise23

Posts : 22
Bonus Coins : 34
Hi Scores : 0
Join date : 2017-09-12

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Tue Nov 07, 2017 7:54 pm

dwise, can you send me some teamviewer credentials? I will log in and take a look. PM is fine.

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by dwise23 on Tue Nov 07, 2017 8:10 pm

Ok. How do I send a PM?

dwise23

Posts : 22
Bonus Coins : 34
Hi Scores : 0
Join date : 2017-09-12

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Tue Nov 07, 2017 8:15 pm

I sent you one so in your notifications it should show a message from me. Click where it says private message, then reply to my message.

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Tue Nov 07, 2017 9:18 pm

Fixed Dwise. File structure was a little off.

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by thursdayle on Tue Nov 07, 2017 9:18 pm

I am also getting the same error. It will not download the INI. I had this problem last time and then it randomly worked. Not sure what to do.

thursdayle

Posts : 20
Bonus Coins : 30
Hi Scores : 0
Join date : 2017-10-05

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Tue Nov 07, 2017 9:28 pm

Send me your teamviewer info and I will get you sorted out.

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by thursdayle on Tue Nov 07, 2017 10:10 pm

Admin wrote:Send me your teamviewer info and I will get you sorted out.

Me?

thursdayle

Posts : 20
Bonus Coins : 30
Hi Scores : 0
Join date : 2017-10-05

Back to top Go down

Re: Still having issues with new update method

Post by thursdayle on Tue Nov 07, 2017 10:22 pm

Just PM it to you

thursdayle

Posts : 20
Bonus Coins : 30
Hi Scores : 0
Join date : 2017-10-05

Back to top Go down

Re: Still having issues with new update method

Post by thursdayle on Wed Nov 08, 2017 11:01 am

I guess ill wait for a response.

thursdayle

Posts : 20
Bonus Coins : 30
Hi Scores : 0
Join date : 2017-10-05

Back to top Go down

Re: Still having issues with new update method

Post by XrobotronX on Wed Nov 08, 2017 12:31 pm

It did the same thing to me too. I tried the other password and it worked.

XrobotronX

Posts : 39
Bonus Coins : 46
Hi Scores : 1
Join date : 2017-09-13

Back to top Go down

Re: Still having issues with new update method

Post by XrobotronX on Wed Nov 08, 2017 12:56 pm

I was able to update the root, I also updated roms sync. Is there also a update for the 8tb+ drive? I have the 16tb drive. 2x8tb externals. Thank You

Yeah, Thursdale, please let me know if the syncovery update copilot password, got you the .ini file. Yesterday when I went to update I entered the wrong password with the install password, and I got the same error, then tried the syncovery update password, which was the password it was looking for to get the .ini file.

I thought I would be using both passwords, then realized one was for the intial install. So if you already had it installed on the PC before the update, you only need to do the syncovery update copilot.

XrobotronX

Posts : 39
Bonus Coins : 46
Hi Scores : 1
Join date : 2017-09-13

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Wed Nov 08, 2017 1:15 pm

Sorry man it was 11:30 when you replied yesterday. I have work at 6 and a baby at home. I am trying. I helped 3 people last night. I will try to get to you tonight if time allows.

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by XrobotronX on Wed Nov 08, 2017 2:44 pm

Admin is there a update for the 8tb+ drive?

XrobotronX

Posts : 39
Bonus Coins : 46
Hi Scores : 1
Join date : 2017-09-13

Back to top Go down

Re: Still having issues with new update method

Post by thursdayle on Wed Nov 08, 2017 2:48 pm

Admin wrote:Sorry man it was 11:30 when you replied yesterday.  I have work at 6 and a baby at home.  I am trying.  I helped 3 people last night.  I will try to get to you tonight if time allows.

No problem man. I am busy with working in insurance so I am hard to reach right now. Let me know when you can try to help and we can figure a time out. Thanks so much.

thursdayle

Posts : 20
Bonus Coins : 30
Hi Scores : 0
Join date : 2017-10-05

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Wed Nov 08, 2017 3:30 pm

XrobotronX wrote:Admin is there a update for the 8tb+ drive?

If you already have the wii U games, then no. Everything else was put in the 8tb drive.

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Wed Nov 08, 2017 3:31 pm

I will be home around 7pm central.

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by thursdayle on Sat Nov 11, 2017 4:15 pm

Admin wrote:I will be home around 7pm central.

If your free tonight i am available. if not its cool. im not even sure if the server is back up and running.

thursdayle

Posts : 20
Bonus Coins : 30
Hi Scores : 0
Join date : 2017-10-05

Back to top Go down

Re: Still having issues with new update method

Post by Admin on Sat Nov 11, 2017 7:55 pm

It isn't.

Admin
Final Boss
Final Boss

Posts : 268
Bonus Coins : 302
Hi Scores : 21
Join date : 2017-05-12

http://hyperarcades.forumotion.com

Back to top Go down

Re: Still having issues with new update method

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum